Algemene Voorwaarden

General terms and conditions of sale

1. General clauses

These general terms and conditions of sale apply to all orders placed with us.
By placing an order, the buyer is implied to accept the order.
Insofar as special conditions are laid down for certain types of delivery or for certain items, these general terms and conditions of sale shall remain in force in all other respects.
Deviations from our terms and conditions of sale, appearing on the documents issued
from the buyers are only binding if they have been confirmed by us in writing.

2. Quotation and order

Our offers are for information purposes only, unless expressly stated otherwise.
The order form binds the customer, but is only binding for us after it has been accepted.

3. Delivery terms

Any delivery terms specified for our sales are approximate only and cannot give rise to any damages on the part of the buyer, unless agreed in writing.

4. Transport, risk and acceptance

Unless otherwise agreed, delivery and acceptance of the goods shall take place at the seller's workhouses or premises.
All transport and unloading costs shall be at the expense of the buyer, unless otherwise agreed.
From the moment the goods are dispatched, they are at the risk of the buyer, irrespective of the place of delivery.
Unless otherwise stipulated, the goods purchased must be collected on the day of delivery.
If the buyer fails to collect the goods, the seller may store the goods in its warehouses or with third parties at the buyer's expense and risk.

5. Retention of title

Ownership of the sold goods shall not transfer to the buyer until he has paid us all that he owes for the delivered goods, including any costs and interest.
The buyer may take not take any goods that have not yet been paid for in full.

6. Suspension of delivery

We shall at all times be entitled to request security for the fulfilment of the buyer's payment obligations prior to delivery or durting delivery proceedings, regardless of the payment terms agreed upon.
As long as the buyer has not fulfilled his payment obligations regarding deliveries, we shall not be obliged to make any further deliveries or services.

7. Warranty and complaints

The purchaser only has a right of complaint if he proves that the instructions for usage have been followed and that the delivered goods have been handled properly.
The buyer's payment and other obligations towards our company with regard to the relevant or other deliveries are not suspended by the complaint.
Complaints must be sent by registered letter to the address of our company.
Any complaints due to visible defects must be made within eight days of delivery of the goods and before the goods are processed in any way.
Any complaints for nonvisible defects must be submitted within one month of delivery of the goods and before the goods are processed in any way.
Any intervention or repair done by an individual, which was not formally accepted by the seller, releases the seller from any further liability.
In the event of a confirmed complaint, our company is only obliged, at our discretion, to deliver or repair free of charge the goods or parts thereof affected by defects, without the buyer being able to claim any additional compensation.
The guarantee is to the benefit of the buyer and no third party may invoke the enhanced guarantee in the event of pre-sale or sale of our products.
In the event of pre-sale or sale of our products, the buyer will inform his customer of the terms of the current agreement.
The buyer shall indemnify our company for all claims made by third parties against our company.
No complaints will be accepted by us for products which are not part of our standard market products.
We do not guarantee the quality of these products and cannot be held liable for them.

8. Price change

We reserve the right to adjust our prices if we have to cover any increases in current duties or taxes.

9. Payment

With exception to any special conditions stipulated, payment must be made no later than eight days after the invoice date to the address stated on our invoice, free of charge for us, without discount, taxes included.
If delivery is made in partial deleveries, each delivery shall be invoiced separately.

10. Non-payment

In the event of non-payment by the agreed due dates, we shall be entitled by operation of law and without notice of default to charge interest at 15% per annum on the outstanding amout.
In addition, any other claim against the buyer shall become immediately enforceable and the buyer shall owe liquidated damages of 10 % of the amount due (with a minimum of 50 euros).
We may also terminate the contract for the part that remains to be fulfilled and the buyer shall by this fact immediately owe the damages provided for in article 11 below.

11. Cancellation

In the event of full or partial cancellation of an order by the buyer, or caused by the buyer's fault, the total amount of the order shall be liable by way of damage compensation.

12. Miscellaneous

The buyer is prohibited from passing on to third parties any technical or confidential information of which he has become aware of, as a result of the execution of the present contract.
If the contract was concluded by several purchasers, they are collectively and inseparably bounded to our company.
The invalidity of one or more clauses of the general terms and conditions can never entail the invalidity or termination of the contract.

13. Jurisdiction clause

All disputes relating to the present agreement fall exclusively within the jurisdiction of the Courts of the district of Antwerp.
All our agreements are exclusively subject to Belgian law.